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May 27, 2021

Strengthen Construction Supply Chains Through Technology and Relationship Building

In the spring of 2020, the COVID-19 pandemic threw much of the construction industry into disarray, with projects going on hiatus and some businesses going under. And while the majority of the industry adjusted to new safety regulations and got back to business, the metal industry wasn’t spared. The virus caused metal mills across the country to close down or dramatically diminished their capacity, which caused supply chain shortages that are still being worked out today. Fortunately, Isaiah Industries President Todd Miller says technology and relationship building are two ways for contractors to get back on track.

In this episode of the Mobile Workforce Podcast, Todd explains how technology solutions are helping contractors build better relationships with the suppliers as well as providing support for their sales and manufacturing processes. He also shares ways in which customers benefit from technologies like visualization software and artificial intelligence, and why the silver lining of the pandemic is how it’s led to companies thinking outside the box.

Key Takeaways:

  1. Develop strong supply chain relationships. While roofing contractors often think about the materials needed for projects, they forget about the people providing them with those supplies. But remember, networking and building relationships with suppliers is important. Not only are these key business relationships, they can provide support with product knowledge and suggest alternatives if certain items get discontinued.
  2. Improve productivity with technology solutions. Building products manufacturers have been late adopters of technology, but that’s turning around thanks to satellite visualization software and artificial intelligence. Today, workers can leverage this tech to measure buildings for things like roofing materials, siding and windows. On top of that, software can determine what products need to be ordered and connect to supplier databases, which streamlines communications and facilitates faster ordering.
  3. Technology can also boost sales presentations. Todd raves over modern softwares that can revamp home improvement pitches, especially when being conducted remotely. He emphasizes that virtual presentations means more prospective customers can be reached since distance is not a factor. Not only does this increase the number of sales meetings, it means contractors can sell more jobs. Post-pandemic, expect the use of technology to boost sales to continue.