Large Construction Projects: How to Identify, Engage and Maintain Client Relationships
Construction companies dream of securing large clients to increase their size and profits. But the process of identifying, engaging and maintaining those types of clients is easier said than done.
In part two of our conversation with the leadership team at KPost Roofing, CEO, Keith Post, President, Steve Little and CFO, Jayne Williams share what it takes to attract large clients and how companies can keep their clients happy. They discuss how they became the official partner of the Dallas Cowboys, as well as lessons learned on scaling their business up to meet the demands large projects require.
- Prepare for the clients you want. Be proactive in building a strong foundation for your business, so you can scale it when larger partners come on board.
- Avoid distractions and focus on your vision. Don’t get preoccupied by what other companies are doing. Put your attention into your unique approach. If prospective clients don’t see a fit, then you’ll be leaving room for other clients that do.
- Don’t underbid to try and win business. It is more important to be accurate and timely at a large construction project’s end than to be underbid at the beginning of the project and have numbers rack up and surprise clients at the end.