Mobile Forms Solve Top 3 Paper Accuracy Issues
By: Shannon Corgan, Director of Marketing
For businesses with a mobile workforce, most struggle with getting accurate documentation from the field. Most businesses started with good old paper forms, they continue to use them without stopping to take a look at what it is costing their business in terms of accuracy. Sometimes business owners take for granted the labor hours that are expended processing these paper forms and the additional labor hours that are spent because of the problems associated with paper forms. Getting accurate information from the field to the office is critical to keep your business compliant, to expedite billing and invoicing, and optimize your efficiency. Here are top three accuracy issues related to paper forms:
Missing Information on Forms –There are a few reasons why it happens. Unfortunately, when you’re relying on humans, there’s always human error. You may have an employee that’s not detail-oriented, but they’re great at their job. Out in the field, it’s more likely that your employee is going to get distracted and overlook a field on your paper forms. It could also be that they don’t understand what you’re looking for, so they would rather leave it blank than put in the wrong information. Getting accurate information is important when it comes to completing work orders and safety forms. The longer it takes to get all of the right information to bill or invoice your clients, the longer it takes to get payment from them. When it comes to safety, you want to make sure you have all the fields on the safety forms filled out to be compliant with OSHA reporting timeframes. All of these issues with paper forms can be solved with a mobile forms solution. With WorkMax mobile FORMS, you can make fields required on a mobile form to make sure you get all the right information on a form to be compliant, ensure the accuracy of work orders to expedite billing, and save your office staff time. They no longer have to waste their time on phone calls, texts, and emails to field employees to get the missing information on the forms.
Can’t Control the Data Format – One of the biggest issues with paper forms is that you can’t control how employees enter the information on the paper form. When employees misunderstand the information you’re asking for, they write in what they think is the correct response. The end result is that you’re STILL not getting accurate information. With paper forms, you’re always trying to fit your forms on one page to save on paper costs and increase your chances that your employees fill out the whole form. It also makes it difficult to do any reporting on the information on the form because the data that employee enters isn’t in a standardized format. Also, doesn’t it seem that as soon as you print a form, it is out of date? Don’t you feel like you’re constantly having to print and redistribute forms because you frequently have to update them? With WorkMax mobile FORMS, you can instantly update pick list options or fields on a form, so that your employees are filling out the most current form and you get the data you need. With WorkMax mobile FORMS, you can use many types of different field types to control how employees enter information into a form to improve data accuracy. WorkMax mobile FORMS lets you set up pick lists, multiple choice pick lists, and formula fields for accurate calculations to provide you with the most accurate information.
Illegible Handwriting – Everyone hates filling out forms, because it takes too long, right? This causes people to rush when they’re filling out forms and their handwriting becomes unreadable. They also rush because they also feel like they have higher value job duties that are related to their productivity to perform. They want to get back to what they deem is their work for the day. Very similar to the missing information on forms, if you can’t read it, then it’s just as bad as having no information at all. With Workmax mobile FORMS, the only handwriting you have on a form is their signature, and it doesn’t matter if you can’t read that. WorkMax mobile FORMS takes care of all of the problems of illegible handwriting on paper forms because all of the text fields are typed in, so there’s no messy handwriting.