Available at:
June 20, 2021
How Construction Leaders Can Improve the Customer Experience in 2021
If there’s one thing that determines if a client will return or recommend your construction business, it is whether your company lived up to its overall expectations. And in the construction business, expectations are high. That’s why more and more firms are putting the customer experience, also known as CX, front and center of their priorities — and it’s why you should, too.
