The WorkMax field SERVICE management software helps your team dispatch service tickets with ease, schedule employees efficiently and provide top-notch customer service. Now you can streamline field service and handle a high flow of service tickets and work orders efficiently. The visual dispatch and scheduling board coupled with the proprietary WorkMax map view and triage areas ensures you have the right people at the right job at the right time. Field utilization is the highest it can be due to a quick and simple mobile interface that updates your dispatch board in real-time as it happens. Connecting mobile, remote and local service operations to better serve your customers has never been so easy.
A new way to manage field service
WorkMax SERVICE takes the time, data-entry and stress
out of managing your service schedule and dispatching.
FIELD SERVICE MANAGEMENT SIMPLIFIED
Manage the creation, assignment, execution and closure of service tickets across your service teams. Now your office and field staff can respond quickly by maximizing workforce skills, location and work order schedule through the powerful WorkMax SERVICE module.
Ensure that you fulfill Service Level Agreement (SLA) commitments and keep your customers happy with first-class field service. WorkMax enables you to manage field service techs and the corresponding field activities for all service models; product break/fix, systems repair, infrastructure and recurring or preventive maintenance.
Any Device | Anytime | Anywhere
WorkMax field service is in the Cloud so you can manage
service tickets, schedule and dispatch from anywhere.
|Access WorkMax from any web browser on virtually any device. No service? WorkMax Mobile runs on Android and Apple devices, so your service tickets can be worked on while completely disconnected.||WorkMax is hosted in the Cloud on secure and robust servers that run 24/7/365, providing your workforce unlimited, anytime access.
||WorkMax is accessible from work, home or on the go without requiring any software to be installed on specific devices or machines.|
Smart Schedule saves dispatch time
The system automatically analyzes the needs of your service ticket
and suggests the best person for the job based on skill, availability and locale.
SCHEDULE and DISPATCH
SmartSchedule streamlines field service management by helping your team handle a high flow of work orders, efficiently. As service tickets are entered, SmartSchedule automatically suggests the best people for the job by skill, availability and GPS locale. Now you can be confident that field team utilization is the highest it can be and service requests are resolved within SLA commitments.
as low as $22 month
Beautiful design, powerful features and a rapid implementation
help deliver the premier service management solution for your entire team.
Rapid Web-Based Deployment
Service schedules shown live in REAL-TIME
Work anywhere, even when DISCONNECTED
Add custom FORMS to service tickets
Do More in Less Time
Connect your team with better,
more accurate information quicker.
Work Anywhere, Anytime
Access data securely, have it
sync across devices.
All the Essentials for
complete mobile, remote and
local resource management.
See your resource productivity
as it happens in real-time.
Restrict exactly which inputs
are available to which employees
keeping it simple for your team.
Flex-Fields let you customize
terminology to your industry,
your team and your business.
Flexible and Affordable
monthly pricing model lets you get
exactly what is right for your business.
No software to setup, maintain or
update ensures a quick return.
Complete Visibility across
your workforce and entire network
of mobile, remote and local resources.
SERVICE + ANY OTHER MODULE
Take your field service management to the next level when you combine with other
WorkMax modules to help capture rich, accurate data along with field service tickets.
LEVERAGE THE PLATFORM FOR YOUR ULTIMATE SOLUTION
Take field service management to the next level by leveraging other modules along with SERVICE. Each WorkMax module has been designed to be used standalone OR to interact seamlessly with each of the other modules. Each time you add a module you exponentially increase the value of the solution to your business.
Add TIME, ASSETS and FORMS to SERVICE to enhance the digital data collection and workflow possibilities and build YOUR ultimate resource management solution.