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  • What mobile devices can I use?

    What mobile devices can I use?

    Apple and Android mobile apps allow your workforce to utilize WorkMax even when completely disconnected. Additionally your teams can access the WorkMax Control Center with virtually any web browser.

  • Is a wireless plan required?

    Is a wireless plan required?

    No. WiFi devices can share data with the WorkMax Control Center. Connected mobile devices provide the most current, real-time information however the system is designed to allow mobile/remote users to work while completely disconnected, then sync up later.

  • How does the pricing model work?

    How does the pricing model work?

    WorkMax Modules are priced per user, per month with discounts for customers that prepay for 12 months (annual plan). Package and volume discounts are also available depending on your order. The WorkMax platform lets you pick and price exactly what's right for your business today and in the future.

  • What is a user?

    What is a user?

    A user is anyone who logs into WorkMax, captures data with WorkMax mobile apps or is active in the system. Each mobile user, employee, admin, or manager needs their own user license. Every user gets access to the WorkMax Control Center and/or WorkMax mobile apps.

  • Can I vary user counts per module?

    Can I vary user counts per module?

    YES, this is the power of the WorkMax platform. Get what you need now with peace of mind you can expand as you grow. For instance, today you may need 25 TIME users, 10 ASSETS users and 20 FORMS users. Expanding your solution with the WorkMax platform as you grow is quick and easy.

  • How do I add new users or new modules later?

    How do I add new users or new modules later?

    You can add users anytime with ease, simply log in into your WorkMax account to get exactly what you need 24/7/365.

  • How long are your contracts? Can I change plans?

    How long are your contracts? Can I change plans?

    WorkMax plans are month-to-month or annual, substantial discounts are given to customers on an annual plan.

  • What if I add users during an annual plan?

    What if I add users during an annual plan?

    Enjoy annual plan discounts with peace of mind that any new users added are only charged the pro-rated amount, from the date of add-on through your existing annual plan anniversary.

  • What if my user counts fluctuate greatly?

    What if my user counts fluctuate greatly?

    The WorkMax annual plan discount is approximately 45% off the month to month plan. You can add new users only as needed and they are pro-rated to your annual anniversary date. Often, even with extreme employee fluctuation an annual plan is still more efficient.

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  • How long does WorkMax take to setup?

    How long does WorkMax take to setup?

    Same day. Simply setup your company account, download the mobile apps to link up your mobile devices. All modules have been carefully designed with consistent feel and function, once you have setup one module, the rest are a breeze.

  • What training is available?

    What training is available?

    Our new customer on-boarding team will help you get everything setup and help you get started quickly and efficiently. Online training videos and help desk articles provide additional training tips and tricks to help you get the most out of WorkMax. For customers that prefer one-on-one assistance, advanced one-on-one training sessions designed specific to your business and your workflow are also available.

  • What support is available?

    What support is available?

    Unlimited phone, chat, email and knowledge base support is included with annual plans. Chat, email and knowledge base support is included with monthly plans. Our resource specialists are happy to help and available Monday to Friday from 7am to 5pm Mountain Time.

  • Can WorkMax integrate with other systems?

    Can WorkMax integrate with other systems?

    Yes. WorkMax provides complete JSON and CSV functionality allowing you to get data IN and OUT of WorkMax with ease. Data imports and exports can be on-demand or even scheduled. In addition, WorkMax can provide a complete web API allowing for WorkMax data to be retrieved, created and updated.

  • Will I need IT staff to manage WorkMax?

    Will I need IT staff to manage WorkMax?

    WorkMax is a web-based solution that is designed to be a low-to-no impact solution on your staff. You won't need any servers as there is no software to install, update or maintain. WorkMax Control Center updates are automatic for a superior customer experience. WorkMax mobile apps are updated through the app store and google play store.

  • Is my WorkMax data safe?

    Is my WorkMax data safe?

    Yes. WorkMax takes data security very serious. Click learn more to take a look at the vast security measures we take to protect your business and your data.

    Learn More
  • How much data storage is included?

    How much data storage is included?

    Every account includes a generous 1 GIG of data storage per user. I.E. A company with 100 TIME users and 20 FORMS users would have 120 GIG of storage.

  • Does WorkMax have a partner program?

    Does WorkMax have a partner program?

    YES. For best-of-breed consultants and solution providers WorkMax will help you expand your consulting business and make your company more valuable to your customers.

    Learn More
  • More Questions?

    Call us at: 844.WORKMAX (967.5629)

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WorkMax resource management, employee time tracking, track assets and equipment, electronic forms, field service, field reportingWorkMax resource management, employee time tracking, track assets and equipment, electronic forms, field service, field reporting